Agreement Acceptance & Scope

By accessing, browsing, or using the Get Your ITIN website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. This agreement constitutes a legally binding contract between you and Get Your ITIN.

Client Responsibilities & Obligations

As our valued client, you agree to fulfill these essential responsibilities throughout our engagement:

• Information Accuracy: Provide complete, accurate, truthful, and current information for your ITIN application. Any misrepresentation may result in application denial by the IRS.
• Document Submission: Submit all required original documents, certified copies, or properly notarized copies in a timely manner as requested during the application process.
• Timely Responses: Respond promptly to our requests for additional information, clarification, or documentation to avoid unnecessary processing delays.
• Document Verification: Carefully review and verify all application information, forms, and supporting documents before authorizing submission to the IRS.
• Legal Compliance: Ensure all provided information and documentation complies with current IRS requirements, regulations, and eligibility criteria.
• Communication Maintenance: Maintain active communication channels and promptly notify us of any changes to your contact information or personal circumstances.

Service Scope & Specific Limitations

Our comprehensive ITIN application services include the following specific components:

• Professional document preparation and thorough review for ITIN applications
• Expert guidance on current IRS requirements, procedures, and eligibility criteria
• Complete application package assembly and submission assistance
• Ongoing application status tracking and regular client updates
• Responsive customer support throughout the entire application process

Important Service Exclusions:

• We do not provide legal advice, tax advice, or financial planning services
• We cannot guarantee IRS approval of any ITIN application
• We are not responsible for IRS processing delays, staffing issues, or governmental processing times
• We do not handle appeals, disputes, or communications with the IRS beyond the initial application
• We cannot expedite IRS processing or influence application review timelines

Payment Terms & Financial Policies

Our financial policies are designed to be clear, fair, and transparent for all clients:

• Service Fees: All professional service fees are due in full before service commencement, unless otherwise agreed in writing.
• Payment Methods: We accept major credit cards, debit cards, and secure electronic transfers through our protected payment gateway.
• Additional Costs: Clients remain responsible for any applicable IRS fees, document authentication costs, translation services, or other third-party expenses.
• Price Modifications: We reserve the right to modify service prices with 30 days advance notice to existing clients and immediate implementation for new clients.
• Refund Policy: Refunds are governed exclusively by our separate Refund Policy, which is incorporated by reference into these Terms.
• Late Payments: Accounts with outstanding balances may be subject to service suspension until payment is received in full.

Intellectual Property Rights

All intellectual property associated with our services is protected and respected:

• Service Materials: All application forms, guides, templates, and proprietary materials remain our exclusive intellectual property.
• Website Content: All website content, design, logos, and graphics are protected by copyright and trademark laws.
• Limited License: Clients receive a limited, non-exclusive license to use our services for their personal ITIN application needs.
• Prohibited Uses: Reproduction, distribution, or commercial use of our materials without express written permission is strictly prohibited.

Liability Limitations & Disclaimers

To the fullest extent permitted by applicable law, our liability is limited as follows:

• IRS Decisions: We are not liable for IRS application decisions, denials, requests for additional information, or processing outcomes.
• Maximum Liability: Our total cumulative liability to any client is limited to the total service fees paid for the specific application in question.
• Consequential Damages: We are not liable for any indirect, incidental, special, consequential, or punitive damages of any kind.
• Client Information Accuracy: We are not responsible for applications affected by client-provided inaccurate, incomplete, or misleading information.
• Force Majeure: We are not liable for delays or failures in performance resulting from circumstances beyond our reasonable control.
• Third-Party Actions: We are not responsible for actions, errors, or omissions by government agencies, postal services, or other third parties.